That rather depends on what services you are expecting to receive through e-commerce. If you are expecting to receive personal services without having to leave the comfort of your own home; then, I expect that you are likely to be disappointed. On the whole, the point behind Ecommerce Fulfillment Services is substantially different from that.
What Were You Expecting?
E-commerce has two distinct branches, One enables businesses to sell and buy from each other (B2B) – this usually involves spare parts, raw materials or component parts; for example, if your business is to import electronic components from (say) China and assemble them into mobile phones over here in the States; then you may choose to conduct B2B on line transactions with your suppliers.
Conversely, you might then decide to sell your mobile phones to your customers through an on line store; this branch of e-commerce is known as DTC (direct to consumer). However, users of either branch will have similar expectations that need to be satisfied. In the above example; everyone involved desires that:-
* That the advertised goods are real and do exist in the quality described by the seller.
* That all payments will be honestly transacted.
* That the items ordered will be correctly delivered to the buyer in a timely manner.
Ecommerce Fulfillment Services play a major part in ensuring that transactions made on line run smoothly and efficiently and that everyone involved gets the satisfaction of receiving exactly what they were expecting.
How Does This Happen?
Methods can vary depending upon the size of the operation and the nature of the product being traded on line; however, if we stick to the American mobile phone assembly, that enterprise might well adopt a business model that involves enlisting the services of a reliable and proven Ecommerce Fulfillment Services company; since subcontracting essential parts of his business to others can, often, bring extra profit through decreased overheads (as well as possibly being more efficient).
Ecommerce Fulfillment Services can act as the importing agent for the components imported from China. They may even be prepared to warehouse them until they are needed for the finished assembly line. Ecommerce Fulfillment Services can also warehouse the stock of fully assembled phones; they might even take over the packaging function. After this, they take care of the final stage of e-commerce customer fulfillment by arranging the documentation and shipping of the phones to the buying public. In this way, all expectations can be satisfied.